Elevance Health Introduces Total Movement Care and Enhances Chronic Care Support with Connected, Personalized Services - marketscreener.com
π Elevance Health launched Proactive Member Engagement (PME), an enterprise-wide program utilizing over 12 million interactions to deliver personalized outreach via text, phone, and email.
π₯ The new Total Movement Care (TMC) initiative offers MSK-trained clinicians, virtual-first physical therapy, and specialist navigation for musculoskeletal conditions.
π PME integrates medical, pharmacy, behavioral, and social data to anticipate needs and identify gaps in care across the enterprise.
π± Sydney Health provides personalized, real-time guidance using member benefits and care history to surface tailored nudges for scheduling appointments and screenings.
π©ββοΈ Concierge Care offers ongoing support with dedicated teams and 24/7 nurse access to help members manage side effects and adjust care plans.
π These programs aim to improve medication adherence, increase wellness visits, and reduce avoidable emergency room visits and hospitalizations.
- Elevance Health is scaling its Proactive Member Engagement program with over 12 million interactions, demonstrating significant operational reach in personalized outreach.
- The integration of medical, pharmacy, behavioral, and social data allows the company to anticipate member needs effectively and identify care gaps proactively.
- Total Movement Care introduces virtual-first physical therapy and MSK-trained clinicians, offering a streamlined and accessible entry point for musculoskeletal care.
- Sydney Health utilizes real-time insights to translate complex care plans into actionable steps, helping members schedule appointments and complete screenings more easily.
- The combination of proactive engagement and continuous support aims to reduce avoidable emergency room visits and hospitalizations, directly impacting cost containment and member health.